Head of Human Resources CH/AT 100%

  • Executive Middle Management
  • Human Resources
  • Fulltime
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About us

Starbucks Coffee Company is the world's leading supplier, roaster and marketer of specialty coffee with more than 33.000 coffeehouses. One cup, one person, one neighborhood at a time – is the philosophy that motivates us and drives the business forward. It is our partners who live this culture sustainably and approach each other with openness and respect.
We are looking for a dedicated professional with integrity as Head of Human Resources CH/AT 100%.

This job contributes to the CH/AT’s success by serving as a leader and influencer within the CHAT Market, sitting on the CHAT Leadership Team. The role is accountable for driving the partner resources strategy and high-value HR processes to ensure alignment with the overall business strategy. This leader works in collaboration with the GM – CHAT, Director – PRO UK and the broader Leadership Team to develop and deliver a people strategy that drives business performance and focuses on the customer and being the Employer of Choice in our industry.

In this role your main area of responsibilities are:

  • to develop HR strategies and initiatives, by leading continuous improvement and recommending best-fit solutions for our Swiss and Austrian market.
  • to develop the annual Strategic Plan, Annual Operating Plan and budget, and quarterly forecast updates.
  • to plan, develop and execute HR related programs to support productivity, organizational growth and development of partners.
  • to develop and oversee the compensation and benefits strategies and policy (bonus program, salary structure, merit increase, etc.).
  • to manage succession and key talent planning by achieving the defined company strategy and meeting key business needs.
  • to lead recruitment and manpower planning for our Headquarter in Switzerland and Austria as well as the overall retail recruitment activities.
  • To define and analyses key HR metrics, identifies trends then support the creation and implementation of action plans to improve business performance and drive partner engagement.
  • to manage and inspire the HR team by ensuring annual objectives set for all team members in accordance with regional priorities.
  • to act and lead as an expert coach that can challenge and influence at all levels from directors to store managers.
  • to ensure compliance in all aspects, and minimize risk to the employees, customers, and business by keeping abreast all relevant/new employment laws and regulations.

Your profile

  • Demonstrated experience working in a medium sized, faced-paced, multi-site business, commercially astute, supporting a business unit/region/division, and as part of a broader HR team member
  • Proven track record of effective consultation with Director level colleagues to drive organizational capability.
  • Has demonstrated effective project management of HR initiatives – from concept through to implementation.
  • Demonstrated excellent customer focus, with a pro-active, mature, positive, action-orientated, and ‘can-do’ attitude is essential.
  • Strong coaching, conflict resolution, and team building skills
  • Excellent verbal and written communication skills in German and English. French considered as an additional asset.
  • Proactive self-starter and able to deal with ambiguity and see a clear path through it.

In return we offer you

  • A diverse and inclusive working atmosphere
  • Diverse internal development opportunities
  • Various benefits such as weekly coffee, employee shares and discounts

Would you like to become part of the Starbucks world? Then we look forward to receiving your complete online application including references.